Apply for or renew a British passport
Apply for a first British passport, renew one or replace a lost or stolen passport through HM Passport Office.
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HM Passport Office
Issues and renews UK passports and runs the General Register Office for England and Wales.
Part of: Home Office
Contact
General enquiries
- Contact form
- gov.uk/passport-advice-line
Passports
The line is open from 8am to 8pm Monday to Friday, and from 9am to 5.30pm weekends and public holidays. Calls to 0300 numbers are charged at your network provider's standard national rate.
- Phone · Passport advice
- 0300 222 0000
- Contact form
- gov.uk/passport-advice-line
Birth, marriage and death certificates
The line is open 8am to 6pm Monday to Friday.
- Phone · General Register Office
- 0300 123 1837
- Contact form
- certificate-enquiries.homeoffice.gov.uk/about
We only list official numbers. Beware of websites showing 084, 087, 09 or 118 numbers that connect you to a public body at a premium rate.
Related procedures
Get a British passport for your child
Children under 16 get a child passport, valid for 5 years. Someone with parental responsibility applies, and the child must have British nationality.
Report a lost or stolen British passport
Cancel a lost or stolen passport as soon as possible so nobody else can use it, then apply for a replacement. If you are abroad and need to travel urgently, there is an emergency travel document.
Social media
Contact data source: GOV.UK, Open Government Licence v3.0, updated 12 October 2026.