English

Home » Public bodies » General Register Office (GRO)

General Register Office (GRO)

Keeps the birth, adoption, marriage, civil partnership and death records for England and Wales and issues certificates from them.

Part of: HM Passport Office

Official website: gov.uk

Contact

General Register Office

Monday to Friday, 8am to 6pm. For general enquiries or about an order you have already made.

Phone · Telephone
0300 123 1837
Phone · Textphone
18001 0300 123 1837
Postal address
PO Box 2
Southport
PR8 2JD
United Kingdom
Contact form
certificate-enquiries.homeoffice.gov.uk/about
Contact form
gro.gov.uk/gro/content/certificates/

We only list official numbers. Beware of websites showing 084, 087, 09 or 118 numbers that connect you to a public body at a premium rate.

Related procedures

Register a birth

Every baby born in the UK must be registered. In England, Wales and Northern Ireland you have 42 days; in Scotland, 21 days.

Mandatory ENGWALSCONI gov.uk View details »

Register a death

A death must usually be registered within 5 days (8 days in Scotland). Tell Us Once lets you inform most government departments in one go.

Mandatory ENGWALSCONI gov.uk View details »

Register a stillbirth

A stillbirth must be registered by law. You have 42 days in England and Wales, 21 days in Scotland and up to 1 year in Northern Ireland. You can give your baby a name in the register.

Mandatory ENGWALSCONI gov.uk View details »

Research your family history

Search the official indexes of births, marriages and deaths and order historic certificates to build your family tree. Each UK nation keeps its own records.

ENGWALUKSCONI gov.uk View details »

Contact data source: GOV.UK, Open Government Licence v3.0, updated 12 October 2026.