Universal Credit
A monthly payment to help with living costs if you are on a low income or out of work. Eligibility depends on your immigration status.
Home » Public bodies » Department for Work and Pensions (DWP)
Department for Work and Pensions (DWP)
Runs Universal Credit, State Pension, disability benefits and Jobcentre Plus, and issues National Insurance numbers.
Contact
Jobcentre Plus
- Postal address
- Contact your nearest office
United Kingdom - Contact form
- gov.uk/contact-jobcentre-plus
The Pension Service
- Postal address
- Contact your pension centre
United Kingdom - Contact form
- gov.uk/contact-pension-service
Disability Service Centre
- Postal address
- Get advice or information about a claim you’ve already made for Disability Living Allowance
Attendance Allowance or Personal Independence Payment.
United Kingdom - Contact form
- gov.uk/disability-benefits-helpline
Policy enquiries
Address legal documents to the Government Legal Department. Contact your benefit office for enquiries about your benefit claim.
- Postal address
- Send a question to the DWP ministerial correspondence team.
United Kingdom - Contact form
- gov.uk/guidance/contact-the-department-for-work-and-pensions-about-its-policies
We only list official numbers. Beware of websites showing 084, 087, 09 or 118 numbers that connect you to a public body at a premium rate.
Related procedures
Check which benefits you can get
Free, independent and anonymous calculators listed by the government to estimate your entitlement.
Personal Independence Payment (PIP)
Help with extra living costs for people aged 16 to State Pension age with a long-term health condition or disability. In Scotland it has been replaced by Adult Disability Payment.
Housing Benefit and Council Tax Reduction
Help paying rent and council tax if you are on a low income. New Housing Benefit claims are mainly for people over State Pension age or in supported, sheltered or temporary housing; most people get help with rent through Universal Credit instead.
Carer's Allowance
A payment if you care for someone for at least 35 hours a week and they get certain disability benefits. You do not need to be related or live with them. In Scotland, apply for Carer Support Payment instead.
Attendance Allowance
Extra money for people over State Pension age whose disability or health condition means they need help with personal care or supervision. It is not means-tested. In Scotland, apply for Pension Age Disability Payment instead.
Sure Start Maternity Grant
A one-off payment you do not pay back, usually for your first child (or a multiple birth), if you or your partner get Universal Credit, Pension Credit or income-related ESA. In Scotland, apply for the Pregnancy and Baby Payment instead.
Apply for a National Insurance number
Your NI number records your tax and contributions. You can start work before you get it if you can prove your right to work.
Find a job
The government's job search service, plus New Style Jobseeker's Allowance if you have worked as an employee and paid enough National Insurance.
Social media
Contact data source: GOV.UK, Open Government Licence v3.0, updated 12 October 2026.